Process name not included in Recently Accessed workitems
S
Sarvesh babu
As a end users, we would like to display Process name when going to Recently Accessed workitems.
When going to recently accessed cases/tickets it is not possible to see for which client process the cases was created. It would be very useful to have that visibility especially when working for similar cases for different clients and processes.
This avoids multiple clicks to select the right workitems for which users are looking for.