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Feature Suggestion
395
Integration Suggestion
23
Documentation Suggestion
9
Roadmap
Considered For 2023.4
2
Expose Original Requestor name/email id on Work Items Grid
Feature Suggestion
2
Embedded reports - Phase 2
Feature Suggestion
8
Scheduled Emails are required to be displayed and sorted in timeline based on sent time of the email and not composed time
Feature Suggestion
1
Infrrd - document extraction
Integration Suggestion
4
Approval Process
Feature Suggestion
1
Infrrd - document classification
Integration Suggestion
5
Un processed email due to invalid email address should be visibl to operation users
Feature Suggestion
1
Application Credentials - password expiry
Integration Suggestion
15
Views - Additional filter Criteria and field needed
Feature Suggestion
Likely In 2023.3
Come back soon!
Ready For 2023.3
2
Open AI GPT- Thank you email detection
Integration Suggestion
2
Open AI - sentiment analysis
Integration Suggestion
1
Start time of linked tickets
Feature Suggestion
7
Abilty to edit the Parent Company for the Customer
Feature Suggestion
14
“Export to Excel” button feature to export the search results instead of the current copy paste method that we have for exporting the data to excel format.
Feature Suggestion
10
Simple & Basic dashboard in work manager
Feature Suggestion
45
Custom Role - Allow system admin to custimize the role and permission
Feature Suggestion
17
Drop Down List for "Team" field inside Contract
Feature Suggestion
2
"SLA Breached/ Not” as a data column for Closed cases/tickets in the Search results.
Feature Suggestion
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