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Feature Suggestion
410
Integration Suggestion
18
Documentation Suggestion
13

Roadmap

Considered For Feature Wave-2

Data Base to capture the % of confidence when AI email categorization takes
Feature Suggestion
Please can we have the data from defects - Resolved date and Resolved user information
Feature Suggestion
Option to use @mentions like in Outlook
Feature Suggestion
Drag and drop email address from to and cc
Feature Suggestion
Email Translation with Enate AI
Feature Suggestion
Data Retention
Feature Suggestion
Work Manager - Design refresh
Feature Suggestion

Possibly In Feature Wave-1

Cc field to be by default opened
Feature Suggestion
Rename "Start Action" on Case and Action screen
Feature Suggestion
Superscripts to work automatically
Feature Suggestion
User is able to see the table format/gridlines when using the table insert for emails
Feature Suggestion
Email font size above footers on templates
Feature Suggestion
Adjust border for the table insert for communications
Feature Suggestion
Robot icons colouring
Feature Suggestion
Resize "files" tab in tickets
Feature Suggestion
Need to attach multiple document at a once on mail trail.
Feature Suggestion
Option to search customer in Context field by typing the name
Feature Suggestion
Button to copy file names
Feature Suggestion
Aptos font in Email editor
Feature Suggestion
Calibri font in Email editor
Feature Suggestion
Custom Logo Image Options
Feature Suggestion
Email pop up window - no Send and Resolve option
Feature Suggestion
Peer Review Color coding
Feature Suggestion
Enate Email, Cancel button is too close to Send& Resolve button. Enate email in the sending box can't reedit
Feature Suggestion
Format Painter Option available in EnateEmail Editor
Feature Suggestion
Bulk Categorisation & Bulk Resolve and/or Reject – From Work Manager Dashboard View
Feature Suggestion
Intelligent search
Feature Suggestion

Likely In Feature Wave-1

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