Column selection should be saved for next time
M
Mattia Buonaiuto
Since a couple of weeks ago, the columns settings for all workspaces are no longer saved, sometimes they revert back to default settings even in the middle of the day, and it's quite annoying.
Also, some of the Columns cannot be deactivated (I.e. Queue does not appear greyed out but deactivating it won't make the column disappeaer).
Could you please review how these setting work and are handled please?
C
Claudine Richardson
Thank you for posting, Mattia Buonaiuto! I have a few more questions for you:
- Can you specify which workspaces are affected by the column settings issue?
- Have you noticed any patterns or specific actions that trigger the column settings to revert to default?
- Are there any other columns besides 'Queue' that you are unable to deactivate?
M
Mattia Buonaiuto
Hi Claudine,
I'm referring to my main screen (Current Work By Queue).
I usually work on Work Inbox but this issue occurs with other "folders" as well.
Unfortunately I haven't noticed any pattern, as this issue occurs during the day and we don't usually notice it immediately.
I've tried to deactivate other columns, but "Queue" seems to be the only one affected by this issue.
Please let me know if you need more info, in the meanwhile I've attacked a screenshot of the columns how I organised them, in case it's useful.