Feature Suggestion

A user/vendor has sent two different mail with two different subject line at two different time, the Enate has created a case for the first mail and after that it has appended in the same case instead of creating another case for the another mail thus the new attached invoice or mail is not getting addressed properly.

We currently have an extensive index of information that contain numerous fields and we want a search option specifically for the "Vendor Code" field. The requirement is user should be able to input a vendor code into a search form field and the system able to retrieve and display relevant information.

Save draft email in Enate similar to outlook

As a business user, I need notifications in Enate to include a sound alert, similar to email notifications in a outlook mailbox. This would ensure that notifications are more noticeable and effective.

we need to incorporate privacy policy on the Enate home screen (landing page) for the users to accept when they first login Enate. This entry needs to be captured in the back end for that user as to when the acceptance was given.

I would like it to be easier to access my unprocessed emails (at the moment it is very hidden and takes lots of clicks) and for the number of unprocessed emails I have to be more visible so I can know more easily when I need to take action

I would like to be able to view deleted unprocessed emails for auditing purposes

I would like to be able to filter unprocessed emails by date so that I can deal with them more easily

It takes a lot of time to delete the unprocessed emails that need deleting one by one. A bulk delete function would make this much easier and faster.

Sometimes, emails get incorrectly attached to a work item by system, when they should have created their own new work item. At the moment, there is no easy way for service agents to deal with this situation.